Your customers live, work and buy constantly around the clock for different reasons at different times. It’s a moving parade. They may hear about the availability of your book from a friend, your marketing piece from your Internet site after performing a google.com search for information, or from an article your author has written. One of our clients sends out full-color postcards to her highly specified target market with a brief description of the benefits of the book. Many people in her market happen to read their mail late at night. This publisher knows this, and DYB takes hundreds of orders per month, mostly after hours, and it is very lucrative for her.

After you sign up for our service, you’ll receive your own unique 800-number. You will use your toll-free number in all of your marketing. You’ll put it on your web site, in e-mails, in the postcards you mail to rented lists, in your newsletter and in magazine articles your author writes. Your author will mention the toll-free number during radio interviews, all of the ads you place, and even inside your book’s order page (if it’s not printed yet).

After you launch each successful marketing campaign, we will receive and capture an influx of phone and Internet orders for your books.

Our staff will always answer your calls by saying: “Special Order Hotline. May I take your order?” The staff member will ask your customer for the quantity of books he/she desires, and inform them of the cost plus shipping. Then we will obtain the customer’s payment information and provide them with an order confirmation number.

Our staff is always helpful and courteous with all of your customers. Your customers will simply assume that your company staff is taking their order, helping small publishers look larger then life.